Why Competitor Research Matters (And 6 Unique Ways to Use It)
At Mithril Marketing Services, we elevate brands through tailored digital strategies. Read some of our thoughts on modern marketing in today's landscapes
For many small business owners, competitor research feels like a big-company tactic — something only large teams with dedicated analysts can do. But the truth is, understanding what your competitors are doing (and not doing) can be one of the most powerful tools for growth, even on a limited budget.
In this article, we’ll explain why competitor research matters, what kind of insights to look for, and six creative ways to turn that knowledge into a real marketing advantage.
Why Competitor Research Is Essential for Small Businesses
Marketing doesn’t happen in a vacuum. Your ideal customers are constantly evaluating options — and many of them will compare your business against competitors, even before you get the chance to make a first impression.
Understanding your competitors helps you:
- Position your offers more clearly
- Avoid repeating others’ mistakes
- Spot gaps in the market
- Refine your messaging
- Make smarter content and advertising decisions
You don’t need a fancy tool to get started. Much of the data you need is public — and with the right lens, you can extract insights that improve your results without copying anyone.
What to Look For in a Competitor Audit
Start by identifying 2–4 businesses that are direct competitors or aspirational peers. Then review these key areas:
- Website content: What services or products do they highlight?
- SEO visibility: What keywords are they ranking for?
- Blog strategy: Are they publishing regularly? What topics?
- Google reviews: What are customers praising or complaining about?
- Ad strategy: Are they running paid ads (search or social)?
- Social media: What platforms are they active on? What content gets engagement?
This surface-level audit takes just a few hours and can be updated quarterly. It’s always included in Mithril service plans. But what you do with this data matters most.
6 Unique Ways to Turn Competitor Data Into Growth
1. Create “Anti-Content” That Addresses Their Weak Spots
Reading customer reviews of your competitors can reveal what people are missing. If customers complain about slow service or vague pricing, create content that addresses your speed, transparency, or customer experience.
Example: If a competitor’s reviews mention confusing billing, write a blog post titled “How Our Pricing Works (And Why It’s Transparent From Day One).”
2. Expand on Topics They Started — and Didn’t Finish
If a competitor wrote a short post about a topic but didn’t explore it fully, create a deeper, better version. This helps your content outrank theirs in search — and positions your business as more knowledgeable.
Use tools like Google’s “People Also Ask” to find subtopics they skipped.
3. Identify Unused Keywords They’re Missing
Many businesses rank for general terms but ignore local or long-tail keywords. Tools like Ubersuggest, Semrush, or Ahrefs can show what keywords your competitors rank for — and which ones they don’t.
Target those missed opportunities to pick up traffic they’re not capturing.
4. Flip Their Ad Angles Into Your Unique Selling Points
If your competitor is running paid ads that focus on price or speed, position your business around quality, trust, or customer support. Use similar formats but opposite positioning to stand out.
You can often preview competitor ads by searching their brand or checking Facebook Ad Library and Google’s Ads Transparency Center.
5. Look at Social Engagement, Not Just Followers
Instead of chasing follower count, study which of their posts get actual engagement — comments, shares, saves. Then reverse-engineer what made them work: was it the topic, the tone, or the format?
This can inspire your own content while avoiding posts that fall flat.
6. Build Better Service Pages Based on Their Gaps
Look at the structure and copy on their service pages. Are they missing trust elements like case studies, FAQs, or guarantees? Is the content thin or confusing?
Use those insights to build pages that answer more questions, build more trust, and perform better in search and conversion.
Bonus Tip: Don’t Just Imitate — Differentiate
Competitor research is about clarity, not cloning. The goal is to understand the playing field so you can position your business differently and better — not just echo what others are doing.
Gerald’s take: “Use research to sharpen your edge, not dull your brand.”
Conclusion
Competitor research isn’t reserved for large companies with big budgets. When done right, it helps small businesses punch above their weight — creating sharper content, stronger positioning, and smarter strategies.
You don’t need to outspend the competition. You just need to outthink them.