Channel strategy
Be where your customers are and skip the rest. Each channel gets a purpose instead of the same post copied everywhere.
- Audience and channel audit
- Content themes tied to your services
- A posting cadence your team can keep
Your client portal is here, with your reports, updates and tasks under one roof. Sign in to Lumen
Social media marketing
We create and manage social media strategies that showcase your brand, engage the right audience and turn attention into customers.
How it works
Your craft, your projects and your expertise, turned into a feed that builds trust and sends people to your inbox. Without the constant posting, the guesswork or the hype.
Why we measure twice before we quote: the three things that change a kitchen estimate, and why the first number is never the final one.

Explain
We start with the questions customers ask before they choose you. One question answered well beats a slogan.
OutcomeTrust before the first call
Shop floor, Tuesday. Walnut fronts for the Miller kitchen, sanded, sealed and waiting for hardware.

Show
Real photos from your shop, approved by you. Nothing sells craft like the craft.
OutcomeA brand people recognize
Planning a kitchen this fall? Send us a photo of the space and we’ll tell you what’s possible.
Message usInvite
Every few posts, one clear next step, and someone ready to answer when they take it.
OutcomeMore messages and inquiries
What’s included
Most small-business social feeds are either silent or shouting. We build a rhythm you can sustain: explain what you do, show the work, invite the next step, and answer the people who reply.
Be where your customers are and skip the rest. Each channel gets a purpose instead of the same post copied everywhere.
Posts that look like one business, week after week. Templates, tone and photography that make you recognizable in a feed.
Replies, messages and reviews handled fast. Then we look at what earned attention and what earned leads, and do more of it.
What you get
Which channels earn your time, what each one is for, and what we’ll skip on purpose.
A repeating rhythm of explain, show and invite, planned around your seasons and promotions.
Post and story templates in your identity, so every post looks like the same business.
Bios, links, services, hours and pinned posts kept current on every page we manage.
Comments, messages and reviews answered fast, within the hours we agree.
Reach, engagement, website clicks and leads, with the posts that earned them.
What to expect
Days 1 to 30
Days 30 to 90
Every quarter
Proof over promises
See how your marketing is performing and where to invest next. Your report connects the work with the measures below, giving you clear priorities for the next month.
Who saw your content and what they did with it, by post type.
Website clicks, calls and messages that started on your profile.
Visits social sent to the site and which pages they landed on.
How fast comments and messages got a reply.
Inquiries that came through a social channel, reviewed for fit.
Featured result
Case study / Automation / Attribution
Growing B2B services team
Inquiries with a recorded owner and next action. Before and after the workflow review.
Workflow visibility is an operational measure, not a revenue claim. Follow-up ownership and meaningful stage definitions make the report more useful.
Read the case studyPricing
| Inclusion | Lite$650 / month | Pro$2,200 / month | Premium$3,800 / month |
|---|---|---|---|
| Social media management | Not included | Up to 4 pages | Up to 4 pages, plus 2 per additional location |
| Account manager | Shared support queue | Dedicated | Dedicated, priority access |
| Reporting | Monthly | Monthly, on demand | Monthly, on demand |
Two ways to work with us
Start with the problem you need solved. A project handles one defined change. A plan puts us on your website, content and campaigns every month.
See the monthly plansShare your goals and where you’re getting stuck. We’ll help you identify the best starting point.
FAQ
The questions we hear before a first call about Social Media. If yours isn’t here, ask it.
Start with a schedule your team can sustain. We plan around your audience, available assets and approval capacity, then adjust the frequency as we learn which posts bring useful engagement and inquiries.
Explain what you do, show the work, invite the right people to get in touch, on the one or two channels your customers already use. Consistency beats volume, and a plan your team can sustain beats a burst that fizzles.
We start with what you have. Where you’re missing assets, we tell you exactly what to shoot and how, or we scope a shoot. Stock photos are a last resort because they don’t look like you.
We agree that upfront: what we handle, what goes to your team and when to escalate. Pricing questions, availability and complaints usually belong with you, and we route them fast.
Enough to stay consistent without dropping quality. The number depends on your channels, your assets and how fast you can approve. We set it in the scope and raise it when it’s earning its keep.
Send us your website and what you want to change. We’ll reply with questions or a proposed scope, and if it helps, a short call. Want the facts first? Request the free website analysis and we’ll review your site before we talk.
Get a free analysisNext step / Social Media
Tell us your goals, your website and what you’ve tried. We’ll recommend the next steps and a scope that fits your business.
Plan my social strategy