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Urgent support

Something broken? Let’s get it fixed.

For existing Mithril clients. Tell us what’s affected, how serious it is and what happened, and your request goes straight to our support inbox.

Not a client yet? Contact us instead

Support request

Tell us what’s wrong.

The more of this you can fill in, the less we have to ask before we start.

Report an issue

Your account

The issue

How serious is it? (required)
What’s affected? (required)

Where and when

Is it still happening? (optional)

What happened

Never include passwords, payment details or private customer information. If we need access to something, we’ll ask.

Not urgent?

Start with the Help Center.

Where to go for a change, a question about a report or account access, plus the step-by-step guides and how fast we respond on your plan.

Visit the Help CenterRead the FAQ